Telephone Operator, Part Time – Evenings/Nights
Location: Glendale, CA
Pay:
We are looking for a part-time Telephone Operator to join our team in Glendale. The ideal candidate will have excellent customer service skills and be able to work evenings and nights.
Responsibilities:
• Answer incoming calls in a professional and courteous manner
• Provide accurate information to callers
• Transfer calls to the appropriate department or personnel
• Take messages and relay them to the appropriate personnel
• Monitor and respond to voicemails
• Troubleshoot basic technical issues
• Follow up with customers to ensure their needs are met
• Maintain a log of all calls
• Other duties as assigned
Requirements:
• High school diploma or equivalent
• Previous experience in a customer service role
• Excellent communication and interpersonal skills
• Ability to work evenings and nights
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team