Job Description:
We are looking for an experienced Patient Scheduler to join our team in Fullerton. The Patient Scheduler will be responsible for scheduling patient appointments, managing patient records, and providing excellent customer service.
Responsibilities:
• Schedule patient appointments in accordance with office policies and procedures
• Manage patient records, including updating patient information and filing documents
• Answer incoming calls and respond to patient inquiries
• Provide excellent customer service to patients and their families
• Ensure patient satisfaction by providing timely and accurate information
• Maintain a professional and friendly demeanor at all times
• Follow up with patients to ensure their satisfaction
• Assist with other administrative tasks as needed
Requirements:
• High school diploma or equivalent
• Previous experience in a medical office setting
• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of medical terminology and insurance policies
• Ability to work independently and as part of a team
• Flexible schedule
Compensation:
This position offers a competitive salary commensurate with experience.