Front Desk Representative

Location: Anaheim, CA

Hourly Rate: $22.65

Job Summary:

We are looking for a friendly and professional Front Desk Representative to join our team. The Front Desk Representative will be responsible for providing excellent customer service to our guests, answering phones, taking reservations, and providing general administrative support. The ideal candidate will have excellent communication skills, be organized and detail-oriented, and have a friendly and welcoming demeanor.

Responsibilities:

• Greet guests upon arrival and provide them with information about the hotel and its services

• Answer phones and take reservations

• Process payments and handle cash transactions

• Maintain a neat and organized front desk area

• Assist guests with any inquiries or requests

• Provide general administrative support

• Ensure compliance with all safety and security regulations

• Other duties as assigned

Qualifications:

• High school diploma or equivalent

• Previous experience in customer service or hospitality is preferred

• Excellent communication and interpersonal skills

• Ability to multitask and prioritize tasks

• Ability to work independently and as part of a team

• Proficient in Microsoft Office Suite

• Knowledge of hotel operations and procedures is a plus