Customer Service – Self Storage Manager

Job Summary

We are looking for an experienced and customer-focused Self Storage Manager to join our team. The Self Storage Manager will be responsible for providing excellent customer service, managing the day-to-day operations of the facility, and ensuring the safety and security of the facility and its customers.

Job Responsibilities

• Provide excellent customer service to all customers, including answering questions, resolving customer complaints, and providing information about the facility and its services.

• Manage the day-to-day operations of the facility, including opening and closing the facility, monitoring security cameras, and ensuring the facility is clean and well-maintained.

• Ensure the safety and security of the facility and its customers by monitoring the facility for suspicious activity and responding to any security issues.

• Maintain accurate records of customer information, payments, and inventory.

• Develop and implement marketing strategies to increase customer base and revenue.

• Monitor and manage facility budget.

• Train and supervise staff.

Job Requirements

• High school diploma or equivalent.

• Previous experience in customer service and/or management.

• Excellent customer service and communication skills.

• Ability to work independently and as part of a team.

• Knowledge of security systems and procedures.

• Ability to lift and move heavy objects.

• Valid driver’s license.

• Flexible schedule.

Compensation

This position pays $17 an hour.