Customer Service – Self Storage Manager

Location: Azusa, CA

Salary: $17/hour

Job Description:

We are looking for an experienced and motivated Customer Service – Self Storage Manager to join our team in Azusa, CA. The successful candidate will be responsible for providing excellent customer service to our customers, managing the day-to-day operations of the facility, and ensuring the safety and security of the facility.

Responsibilities:

• Provide excellent customer service to all customers, including answering questions, resolving customer complaints, and providing information about the facility and services.

• Manage the day-to-day operations of the facility, including scheduling staff, monitoring security cameras, and ensuring the facility is clean and well-maintained.

• Ensure the safety and security of the facility by monitoring the facility for any suspicious activity and responding to any security alarms.

• Maintain accurate records of customer information, payments, and inventory.

• Develop and implement marketing strategies to increase customer base and revenue.

• Monitor and manage facility budget.

• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent.

• Previous experience in customer service and/or management.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong organizational and problem-solving skills.

• Knowledge of security systems and procedures.

• Proficient in Microsoft Office Suite.

• Valid driver’s license and reliable transportation.