Job Description

We are looking for an experienced Customer Service Representative I to join our team in Los Angeles. The successful candidate will be responsible for providing excellent customer service to our clients and customers.

Responsibilities:

• Respond to customer inquiries in a timely and professional manner

• Provide accurate information about products and services

• Resolve customer complaints and issues

• Process orders and payments

• Maintain customer records

• Follow up with customers to ensure satisfaction

• Identify and suggest potential products or services to customers

• Upsell products and services

• Stay up-to-date with product and service information

• Participate in promotional activities

• Assist with other customer service related tasks as needed

Requirements:

• Proven customer service experience

• Excellent communication and interpersonal skills

• Ability to multi-task, prioritize, and manage time effectively

• Ability to work in a fast-paced environment

• Knowledge of customer service software, databases, and tools

• High school diploma or equivalent

• Salary: $16/hour

If you are interested in this position, please submit your resume and cover letter for consideration. We look forward to hearing from you!