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  • Customer Service Representative I
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Job Code


Job Title

Customer Service Representative I


Universal Music Group


Los Angeles



Zip Code


$16 an hour

Job Type


Job Posted

2 days ago

More Information About This Job

Job Description

We are looking for an experienced Customer Service Representative I to join our team in Los Angeles. The successful candidate will be responsible for providing excellent customer service to our clients and customers.


• Respond to customer inquiries in a timely and professional manner

• Provide accurate information about products and services

• Resolve customer complaints and issues

• Process orders and payments

• Maintain customer records

• Follow up with customers to ensure satisfaction

• Identify and suggest potential products or services to customers

• Upsell products and services

• Stay up-to-date with product and service information

• Participate in promotional activities

• Assist with other customer service related tasks as needed


• Proven customer service experience

• Excellent communication and interpersonal skills

• Ability to multi-task, prioritize, and manage time effectively

• Ability to work in a fast-paced environment

• Knowledge of customer service software, databases, and tools

• High school diploma or equivalent

• Salary: $16/hour

If you are interested in this position, please submit your resume and cover letter for consideration. We look forward to hearing from you!


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