• Customer Service Representative – Woodland Hills, California
  • In
  • Woodland Hills

Job Code

9d74c7f0e21ed8a5

Job Title

Customer Service Representative – Woodland Hills, California

Company

Universal Music Group

City

Woodland Hills

State

CA

Zip Code

91367

Pay

Job Type

Full-time

Job Posted

6 days ago

More Information About This Job

Job Description:

We are looking for an experienced Customer Service Representative to join our team in Woodland Hills, California. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:

• Provide excellent customer service to all customers

• Respond to customer inquiries in a timely and professional manner

• Resolve customer complaints and issues

• Process customer orders and payments

• Maintain customer records and accounts

• Follow up with customers to ensure satisfaction

• Assist with other customer service related tasks as needed

Requirements:

• High school diploma or equivalent

• Previous customer service experience

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment

• Ability to multitask and prioritize tasks

• Proficient in Microsoft Office Suite

• Ability to work independently and as part of a team

Compensation:

This position offers a competitive salary of ____.

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