Job Description:
We are looking for an experienced and motivated Customer Service Agent to join our team in Long Beach, CA (LGB). The successful candidate will be responsible for providing excellent customer service to our customers, both in person and over the phone.
The Customer Service Agent will be responsible for:
• Answering customer inquiries and providing accurate information
• Assisting customers with their orders and resolving any issues
• Processing payments and handling returns
• Updating customer records in the system
• Maintaining a professional and friendly attitude at all times
• Following up with customers to ensure satisfaction
• Assisting with other tasks as needed
The ideal candidate will have excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Previous experience in a customer service role is preferred.
This is a full-time position paying $18.50 an hour.
If you are interested in this position, please submit your resume and cover letter for consideration. We look forward to hearing from you!